Our commitments

Vabel Group places at the core of its comprehensive management approach four essential values: the safety and well-being of our personnel, impeccable quality, constant operational excellence, and a strong commitment to environmental responsibility.

These values guide our strategy to ensure high standards in all aspects of our operations, thereby reinforcing our commitment to our teams, partners, and the planet.

THE SAFETY AND WELL-BEING OF OUR STAFF

Our ambition is to continually improve the working conditions of our employees through an approach focused on Quality of Work Life (QWL). In close partnership with employee organizations such as the CSE (Social and Economic Committee) and the CSSCT (Health, Safety, and Working Conditions Committee) at each site, we analyze and optimize the ergonomics of workstations and equipment. This proactive approach aims to reduce risks for our employees and prevent occupational diseases such as MSDs (Musculoskeletal Disorders), ensuring a healthier and safer work environment.

CUSTOMER SATISFACTION
To ensure customer satisfaction, we adopt a proactive approach to market listening and specific customer requests, ensuring that we meet their needs in terms of product quality, safety, services, and pricing. We are committed to establishing a relationship based on trust, integrity, and reliability at all levels of our organization.
 
We provide our customers with accurate and detailed information about the use of our products, thereby enhancing their trust in our brand. In case of any complaints, we handle them with utmost care, keeping our customers informed at every stage of the analysis of causes and implementation of action plans. This approach ensures not only effective resolution of issues but also total transparency, demonstrating our commitment to delivering an exceptional customer experience.
OPERATIONAL EXCELLENCE
Our services and processes are constantly evolving towards excellence, aiming for zero defects and anticipating the needs of both our customers and employees. We conduct thorough work to ensure the compliance of our services and processes from their inception.
 
To ensure operational excellence, we continually invest in upgrading and improving our equipment and infrastructure. We also maintain the skills of our employees through ongoing professional training.
 
The safety and quality of our products are paramount. We take a proactive approach by analyzing risks right from the start of each project and making decisions based on these analyses to ensure absolute adherence to our product specifications.
THE CSR APPROACH

Vabel Group is firmly committed to a structured CSR strategy built around five essential pillars: ethics, economy, corporate culture, environmental respect, and societal commitments. Under the direct leadership of our Executive Committee (COMEX), we set ambitious objectives and actively strive to achieve them. This approach guides all our initiatives and strengthens our positive impact on society and the environment.